Some payment processing companies talk a really good game. They’ll say almost anything to get your signature on a contract. And once that’s done, you’re lucky to ever hear from them again – except for the rate increase notifications.
Where too many relationships end, Wind River Financial is just getting started.
Our After the Handshake service promise is based on a simple premise: things change. The payment processing industry changes. Technology changes. Your business changes. Your customers’ needs change. And unless your processing environment changes accordingly, you can quickly find yourself at a competitive disadvantage – running an outdated processing program with outdated technology, and probably paying too much.
So instead of putting our merchant relationships on “auto-pilot,” Wind River Financial keeps close watch on all the variables that impact your rates, your hardware and software, your program design and your data security. So you never have to wonder if the solution we designed last month or last year is still the best and most efficient solution for your business today.
You may not need us every day, or even every month…but when you do, it’ll probably be something you regard as urgent. We will, too!
How does your payment processing relationship stack up to the After the Handshake service promise? Take our easy service assessment to find out.